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IT Maintenance Services

[vc_row][vc_column][lvca_tabs style=”style7″ highlight_color=”#0d72ba” mobile_width=”600″][lvca_tab tab_id=”Data-Center” icon_type=”icon” tab_title=”Data Center”]

  • From design optimization to risk mitigation, TDS solutions addresses some of the greatest concerns the industry faces by wrongly designed data centers.
    • Challenge

    From design optimization to risk mitigation, TDS solutions addresses some of the greatest concerns the industry faces by wrongly designed data centers

    • One in 500 data centers incurs a severe disaster each year.
    • Downtime costs the average business $210,000 per hour, worldwide
    • Businesses with more than 1,000 employees lose about 2% of their annual revenue to network downtime.
    • Up to half of all system failures can be attributed to environmental or physical failures.
    • TDS solutions Solution

    If you are not regularly making a backup of your computer data including programs, documents, databases and anything else that matters, you are sitting on a time bomb. Making a backup of your files is one of the most important things you can do keep your information and files safe, have a restore point in case of damage or loss and have a reference point in case data integrity is compromised. Tape libraries are aging. Data centers are down due to power failures. Systems crashes and virus dumps make data accessibility weak. Your transactions, documents, financial data, company information and all other data need to be secure and safe. TDS solutions guides and helps you to achieve tension-free data storage. for all these years, we have helped small, medium and large sized companies and start-ups alike to optimize and store, access and protect their data. Integrating tomorrow’s technologies with today’s trusted data protection solutions. TDS Solutions delivers the top Data Storage Solutions you need to stay ahead of your data well beyond tomorrow. We combine the best in hardware, software, service and accessories to give you the right solutions for all your needs.

    Key benefits of our services:

    • Active Archive
    • Backup Solutions
    • Data De-Duplication
    • Data Security
    • Unified communication
    • Unified Data Storage
    • Virtualization

[/lvca_tab][lvca_tab tab_id=”Mail-hosted” icon_type=”icon” tab_title=”Mail hosted”]

  • Complete Microsoft hosted Exchange Solutions for e-mail, calendaring and unified messaging which helps you work smarter and protect sensitive data.
    • Challenges Hosted Exchange issue s can be furious for businesses, According to a survey the following are the major issues faced by the hosted exchange environments
      • Exchange Failure causing an outage
      • DNS problems causing disruptions
      • Blacklist problems causing disruptions
      • Bandwidth problems
      • Backup configuration problems
      • Challenges moving to a redundant exchange environment
      • Staffing challenges in finding someone qualified to work on your Microsoft Exchange system
      • Pending Upgrade from 2003 or 2007 to 2010 or latest Microsoft Exchange
    • TDS Solutions 

    TDS Solutions is your one stop solution for all the issues related to hosted exchange. We guarantee satisfaction and a dedicated transition. Engineers and developers are the foundation of our guarantee. We’ve assembled functional teams dedicated to individual aspects of mail delivery. Within these teams, developers designing new features and fixes work alongside engineers responsible for troubleshooting and keeping the systems running. So if something goes wrong, the people who built the systems are working in sync with the people expected to fix it.

    Key benefits of our services:

    • Mail Interface
    • Email You Can Count On
    • Anywhere Access
    • Security
    • Uptime

[/lvca_tab][lvca_tab tab_id=”Help-Desk-Support” icon_type=”icon” tab_title=”Help Desk Support”]We become your single point of contact for all your ICT related problems and provide unlimited remote and onsite support.

  • Challenges
    • Needing to support an increasingly diverse range of technologies and platforms
    • Managing a high turnover of staff with lengthy training and induction periods before new staff is productive
    • Wanting to rely less on individual “experts’ in your organization for specialist knowledge
    • Needing to share legacy system knowledge across a wider team to maintain service levels
    • Wanting to implement self-service but worrying your content is not good enough
  • TDS Solutions.
  • TDS Solutions was founded on the terms that IT support and services are getting way out of hand. If you are a small or medium-sized business with IT needs, TDS Solutions is the right choice for you. Offering custom tailored IT solutions, we can handle any IT Support requirements you may have. We are available on or off contract. If you choose IT support contract you will have a dedicated representative assigned to your business that you can call anytime with issues. By signing up for an IT support contract we make it easier than ever for you to understand, budget, and manage your monthly IT requirements. Aside from many features, each plan includes expert level advisory services, training, consulting, break-fix, monthly reports and everything that a large enterprise’s IT department would offer.Key benefits of our services:A fixed, predictable monthly fee for your complete IT support – with no hidden costs!
    • Ongoing strategic IT consulting from our certified IT professionals
    • Comprehensive infrastructure support for your users, desktops, servers and devices
    • A responsive & dedicated Technical and Account Management Team
    • Unlimited remote help desk support
    • On-site support with fast issue resolution
    • Around the clock network monitoring and reporting
    • Managed Data Backup and Protection

[/lvca_tab][lvca_tab tab_id=”Security-Systems” icon_type=”icon” tab_title=”Security Systems”]Firewalls are a key component of a secure network and must be managed properly to ensure they protect your critical information assets.

  • Challenges
    Today’s organizations rely on highly available, secure computing environments to efficiently and safely conduct business. Firewalls are a key component of a secure network and must be managed properly to ensure they protect your critical information assets.
        • Firewalls are updated continuously to support changing business requirements such as new VPN users
        • employee status changes
        • new partners and new applications
        • Firewall management is extremely resource intensive and requires a high skill level
        • misconfiguration of firewall rules and policies
  • TDS Solutions
    TDS Solutions is Managed Firewall Service provides 24x7x365 proactive administration of your firewall infrastructure. TDS Solutions certified security experts will perform all activities necessary to keep these devices operating at peak performance including TDS Solutions manages all market leading firewall technologies including Cisco. Our experts hold certifications from leading vendors and have deep experience managing these technologies in all types of environments, from the simplest to the most complex. This enables your team to make the right technology choices while allowing us to support your current and future firewall infrastructure. Our experts will monitor your firewall logs for security events in real-time. Firewall logs are an extremely valuable source of security information. By monitoring these logs our experts can identify malicious activity including previously unknown, zero-day attacks. Our experts will also monitor your firewalls for performance and availability to ensure your business never goes offline.

Key benefits of our services:

  • Site assessments
  • Firewall policy design, equipment installation, and configuration
  • Log monitoring
  • Firewall monitoring and management
  • Comprehensive reporting and emergency response
  • Rule set changes and validation
  • Configuration changes
  • Firewall upgrades
  • Patch management
  • General maintenance
  • Backup and recovery
  • 24×7 security event monitoring
  • Performance and availability management
  • Strategic network planning
  • Fault analysis
  • On-demand report

[/lvca_tab][lvca_tab tab_id=”Unified-Communication” icon_type=”icon” tab_title=”Unified Communication”]TDS Solutions as your partner in telecommunication, we can guarantee you that all available solutions are taken into consideration.

  • Challenges

UC systems can enable increased cooperation, collaboration and productivity across an enterprise, there are a few challenges business leaders and their users must face. Let’s take a look at some of the issues that could crop up with a UC deployment, and ACS can address these problems within your organizations:

  • Initial deployment
  • Managing remote access demands
  • Choosing the right vendor
  • TDS Solutions
    By creating an integrated, user-friendly environment with the latest video, voice, security and data collaboration technologies, our highly qualified and versatile systems integration team is equipped to design systems, prepare specifications and CAD drawings, fabricate, program, install & maintain.Our Company provides integration of real-time communication services such as instant messaging (chat), presence information, Basic Telephony (including IP telephony), Advanced Telephony, High Definition Video conferencing and Collaboration, Application and Data sharing (including web connected electronic whiteboards interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).Our Services Include:

    • Call control and multimodal communications
    • Presence and Instant Messaging
    • Voice Collaboration
    • High Definition Video Collaboration
    • Mobile Collaboration
    • Unified messaging
    • Speech access and personal assistant
    • Conferencing (Audio, Web and Video)
    • Enterprise Mobility
    • Business process integration (BPI)

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